Privacy policy
Personal data processing
Any personal data collected through our website will be processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and Spanish Organic Law 3/2018 of 5 December, on personal data protection and the guarantee of digital rights. Furthermore, we guarantee that personal data is processed in a legal, reliable and transparent way. It is collected for specific, explicit and legal purposes and its use is limited to those purposes which will be updated if necessary. The interested parties’ identity details will not be kept for longer than required and they will be kept secure through the appropriate technical and organisational protection measures.
Who is the data controller?
Company Name: ONEGOLIVE SERVICES SL
Address: Calle Madre Rafols 2, Planta 1 Oficina 5, 50004 Zaragoza
Tax ID nº: B99198715
Telephone: 976 797 304
Email: rrhh@onegolive.com
Why do we process your data and why can we do it? Why can we process your data?
Your personal data will be processed by the data controller once you provide the data through the registration or contact forms, or if you email or phone us. Your data will be processed to contact you by any means and answer your queries or requests for information.
- To answer queries and requests for information. When you send us a query or request for information, we process your data with your consent in order to answer the query or request.
- To send commercial information by whichever means.
- If you authorise it on the contact form, we will be able to send you commercial information about our services and activities by electronic means, processing your data with your consent.
- When you enter your email address into our form, we will process your data with you consent to keep you up to date with regular emails about our services and activities. You can oppose to receiving them by clicking on the link shown on each email sent or by following our instructions in “Your rights” section.
- To consider candidates for our recruitment processes. If you send us your CV, your data will be used to include it our company’s ongoing or future recruitment processes and to contact you by email concerning your job application.
- To use storage devices and data recovery methods. If you visit our website, we will use your consent to cookies and other tools for the purposes listed in our Cookies Policy, which you may check for more information.
Who will have access to your data?
We may disclose your personal data to third parties who are in charge of processing the data for the sole purpose of providing us with certain services under our instructions, without using the data for their own purposes, and only to carry out our corporate purpose. We may also disclose the data to the public authorities when legally required.
How long do we store your data for?
Generally, the data will be kept as long as required to fulfil the purposes they were collected for, in compliance with the legal requirements on personal data retention and for any duties that may arise from the processing. After that time, they will be deleted.
The personal data collected to send commercial messages will be kept as long as said purpose lasts or until the user opposes to the processing.
Your rights
You are entitled to:
Obtain more information.
Withdraw your consent after giving it for a certain type of processing.
Stop receiving our commercial messages by sending “I wish to stop receiving commercial messages” to the data controller’s email address.
- Exercise your rights to:
- Access or know which personal data we process;
- Rectify or correct inaccurate or incorrect personal data;
- Delete or eliminate the personal data we have that we are not legally required to keep;
- Object to or request that we stop processing your personal data for a specific purpose;
- Limit or restrict the processing of your data;
- Ask for data portability or for us to provide you with the personal data we have about you.
In order to exercise any of the rights foreseen by the personal data protection regulations, you may ask the data controller for a form to exercise those rights or you may download the forms suggested by the Spanish Agency for Data Protection (AEPD) through this link and fill it in and send it, together with a copy of your National ID document or any other valid identity document to the data controller’s address or email.
Corporate Name: ONEGOLIVE SERVICES SL
Address: Calle Madre Rafols 2, Planta 1 Oficina 5, 50004 Zaragoza
Tax ID nº: B99198715
Telephone: 976 797 304
Email: rrhh@onegolive.com
You may find more information about your rights or file a complaint with the competent regulatory authorities at the Spanish Agency for Data Protection (AEPD): http://www.agpd.es Jorge Juan, 6. 28001 – Madrid (+34 901 100 099 – +34 912 663 517).
How do we keep your data secure?
We have adopted the appropriate technical and organisational measures to guarantee the required level of protection to prevent accidental or illicit destruction, loss or alteration of the personal data, or the unauthorised disclosure or access to said data.
We have also enabled procedures to respond, within the legally required time frame, in the event of security breaches against your personal data.
We hire suppliers to guarantee the appropriate security measures to protect your personal data.
Changes to the Privacy Policy
We have updated this Policy to adapt it to the requirements and duties set forth in the General Data Protection Regulation.
This Policy was last updated on: 11 December 2020
